Identifying the strengths and weaknesses of key accounts

Mike Cameron has previously outlined how key account planning can assist businesses with sales of products and/or service solutions. He now discusses the importance of identifying buyers’ strengths and weaknesses, and explains the concept of ‘stop signs’ in the evaluation process.
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Managing employee conduct and behaviour in the workplace

Managing employee conduct and behaviour can be a challenge. The question of what is – and is not – appropriate in the workplace depends on a variety of factors, including the industry in which the employees work, the overall culture of the workplace and community standards at any given time.
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Turnkey plant solution opens path to glass sand market

In North Africa, it’s not the abundance of sand that matters but how efficiently it is processed and distributed. To that end, a multinational sand plant and equipment supplier is providing the turnkey solutions required to create up to five different products for the local glass market.
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Tracked jaw expands reach of long-time family business

The Hopkins family has been deeply involved in the growth of the Rockhampton region, particularly in construction infrastructure. Now, a piece of mobile plant is assisting the family to further grow its business, including the opening of a second quarry site. Damian Christie reports.
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Revamped eight-tonne loader design 64 years in the making

The Cat 966 GC wheel loader - a culmination of more than six decades of R&D in wheel loader design - is expected to hit Australia’s Caterpillar dealerships in late September and brings with it a huge value proposition for the local quarrying sector. Nickolas Zakharia writes.
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