Metso Outotec has announced it will continue to invest in developing its Australian service capabilities by building a new service centre.
The new service centre will be located in the Pilbara region, in Western Australia, further confirming Metso Outotec’s commitment to delivering high level service to its Australian mining and aggregates customers.
Metso Outotec’s vice president of aggregates for the Asia Pacific region Shaun Fanning said: “Our new Pilbara centre will bring us even closer to this important customer base – enabling us to deliver agile, sustainable, and high performance solutions.”
One of the critical aims of building the new service centre is to provide increased productivity, as well as complete tasks within a shorter period within the region.
Construction is scheduled to begin promptly after acquiring the land and the planning facility which is currently waiting for customary approval.
The location of the centre will be able to facilitate agile delivery of equipment, to be the base for the company’s field services.
In addition, they will also be able to hold inventory for their customer-critical wear and spare parts.
Centre beneficial for extractive businesses
Fanning said the new centre will also be a welcome addition to aid the several quarries and mobile crushing contractors operating in the region.
“The more readily available local operational and service support provided by the centre will help these customers in times of need,” Fanning said.
“The centre will hold inventory for customer-critical wear and spare parts [as well as providing] local support for customer training and product updates.”
In the wake of the announcement, President of Metso Outotec in Asia Pacific Stuart Sneyd said: “The new facility location has been chosen to provide enhanced local support to our customers in the Pilbara region and represents our long-term commitment in Australia.”
During the construction of the centre, 40 skilled personnel from the local Pilbara communities will be able to employ service engineers and experts as well as handle equipment including crushers, mills, screens, and car dumper repairs as well as a customer training facility.
The Metso Outotec centre will also support its customers’ sustainability commitments by delivering environmentally-friendly technologies and services.
The new project will enable Metso Outotec to deliver on its commitment to reducing CO2 emissions from its operations by 2050 and target net zero emissions by 2030.
Once approved, Metso Outotec aims to finish construction of the centre by the end of 2022.
By Atara Thenabadu