New Products

Leading supplier opens new service centre

Opened on 14 May, the new facility will service thyssenkrupp’s east coast customer base, as well as clients in Oceania that utilise major logistics channels through Brisbane.

“As we want to offer the best possible services to our customers, we are continuously expanding our service offerings in the regions,” Dr Donald Weir, CEO of the service business unit of thyssenkrupp Industrial Solutions said.

“Through our investment in Brisbane, we will make sure that all our customers on the east coast of Australia profit from the knowledge and experience thyssenkrupp’s global service network offers.”

Thyssenkrupp has invested roughly $1 million in the new service centre. It includes a 350m2 office and 1000m2 of warehouse and workshop space with room for 30 employees.

The portfolio includes, among others, the warehousing and servicing of wear and spare parts, equipment refurbishments, engineering and field services and revamps.

David Pickerill, thyssenkrupp’s east coast services manager, said he expects the new centre to have a positive impact on the quarrying sector.

“The aggregate industry is a local industry and the new service centre will provide a local base to grow and support our business within the aggregates sector, from the supply of new equipment through to refurbishments, spare parts holdings and field service,” Pickerill said.

Andrew Howie, the CEO of thyssenkrupp Industrial Solutions Australia added: “This new facility enables us to co-locate our engineering and project staff with our service personnel.

“For our clients in the mining, cement and chemical industries this means they benefit from an integrated project life cycle approach, incorporating the latest products and technologies.

“After having worked successfully with our customers in Australia for many years, this investment was a logical consequence.”

 

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